Find out everything you need to know here...
Find out how and when to get to Chel-Ski and what happens on arrival.READ FAQs
Read about our opening times, booking information and what you’ll need to bring with you.READ FAQs
Learn more about what you can typically expect from your session.READ FAQs
Read about our facilities at Chel-Ski so that you can fully plan your visit.READ FAQs
Chel-Ski is equidistant from Fulham Broadway tube station and Imperial Wharf overground station. The 11 and 22 bus routes stop closest to the centre. If you are arriving by car, there is parking available in Michael Road operated on a Permit Holder / Pay & Display basis. Please remember to bring change for Pay & Display parking and carefully check the restrictions if you park in Michael Road.
Please arrive 30 minutes before the start of your session so that we have time to fit your boots and prepare for your session.
If you think you are going to be late for your session, please let us know by calling our reception team on 020 3829 6961 so they can inform your instructor. If our phone lines are closed, please email a message to [email protected]
Kindly note we cannot guarantee a full session if you arrive late.
Please check in at reception. They will check your booking is in order and take you through some paperwork. Once you’re checked in we will get you measured up for your boots and skis / snowboard (provided by us).
We have changing facilities and a shower available for you to use.
We have personal lockers available for you to securely store your belongings during your session (you will need a £1 coin per locker).
We provide ski lessons to anyone with additional needs or any disability. Working in partnership with Snowbility and Disability Snowsport UK we are encouraging the opportunity for snow sports for all. Please contact us prior to your session, if you require any special assistance.
We are open from 8am to 10pm, 7 days a week but times may vary so please double check for details (our phone lines are open from 10am to 8pm, 7 days a week - do leave us a message on our voicemail if all lines are busy or you're calling out of hours).
We will be open from 10am - 3pm on the 24th of December.
We will be closed on Christmas Day, Boxing Day and New Year's Day.
Customers do need to book their visit to Chel-Ski in advance. Please call us to make a booking and we can take a payment over the phone (our phone lines are open from 10am to 8pm, 7 days a week - do leave us a message on our voicemail if all lines are busy or you're calling out of hours).
Yes you can book online, please follow this link https://www.chel-ski.uk/booking to complete your booking.
We run separate sessions for skiers and boarders and we always aim to match customers of a similar ability so we can progress each session at the right pace. So, for example, if you are a beginner you may find there are some sessions that are not available to you as these already have intermediate or advanced skiers booked into them.
Our terms and conditions for standard session bookings allow customers to reschedule or cancel their booking providing this is done up to 48 hous before their session start time. Please call our Reception team on 020 3829 6961 in the event you need to amend or cancel your booking. Separate terms apply to 1:1 sessions, family time slope hire, children's parties, school/college bookings, other private hire and corporate events.
For regular ski sessions, the minimum age is 5 (we can cater for 3 and 4 year olds, but only as part of a private 1:1 lesson or during private family time slope hire). For regular snowboarding lessons, the minimum age is 8.
We will provide you with boots, skis / snowboard and helmets (helmets are mandatory for any child aged 12 and under). If you have your own boots, feel free to bring them along but please don’t bring your own skis / snowboard as they need to be fully de-waxed to work on our specialist slopes (our slopes are revolving astro turf mats, watered frequently to make them a suitable surface for skiing and snowboarding).
You can come in jeans and a T-shirt if you like, but we do put water on the slope so you may get a bit damp! We advise you wear a long-sleeved lightweight top and loose-fitting trousers (tracksuit bottoms are ideal).
For hygiene and safety requirements at Chel-Ski we will not allow anyone to wear our ski or snowboard boots without wearing a SUITABLE SOCK. Unsuitable socks include ankle socks / sports socks / socks that do not cover the length of a ski or snowboard boot. Ski Socks can be purchased at reception should you require them.
We'd recommend you bring a jumper with you and during colder months you may wish to wear warmer clothes. You won’t need a hat, gloves or goggles but feel free to bring these if you want to; some people like to wear gloves in case they fall on the carpet. There are changing facilities including a shower.
Unfortunately not. All sessions are with an instructor.
Our standard sessions are one hour long.
A maximum of three adult skiers (or two adult boarders during a snowboarding session) are permitted on the slope together at any one time, supervised by an instructor. Up to four juniors are allowed on the slopes together during a ski session (up to three juniors during a snowboarding session).
During our standard sessions, customers are normally split into two groups with each group having approximately 30 minutes of slope time. Slope time may be divided into two periods of 15 minutes or three periods of 10 minutes.
Your instructor will assess how well you progressed and recommend what course or package is best for your next sessions. You then take your boots and skis, wiped down, back to the racks and see reception about booking your next visit! Feel free to stay a little longer and treat yourself to a well-earned refreshment in the Alpine Bar or chat to our staff about your experience!
Yes! We have a viewing gallery as well as our lovely Alpine Bar.
Yes! The Alpine Bar serves hot and cold drinks (ranging from delicious coffees and teas to raw juices, milkshakes and other soft drinks) and a selection of paninis, cakes, brownies and other goodies. We also have a fully licenced bar with a selection drinks where you can relax after your ski or while you watch family members enjoy the slopes.
A range of delicious alpine menu options are now available to PRE-ORDER. For more details head to our Alpine Bar page, where you will be able to view current menu’s.
Unfortunately customers/guests are not permitted to consume food or drink onsite unless it has been purchased from the Alpine Bar. The exception to this is where an area of the café has been reserved for a children's birthday party, or outside catering has been agreed as part of a private party / corporate event booking.